Frequently Asked Questions

The training is open to all staff who interact with students on a daily basis. This can include:

• University Counsellors
• University Mental Health Advisers
• Students’ Union staff/
• Welfare Officers
• Student Advice Centre staff
• Volunteering Centre staff
• Hall Wardens/ Residential Assistants
• Student Pastors/ Chaplains

Unfortunately, we are unable to train students who are currently studying, and this includes students with part-time welfare-related roles.

The programme is designed for staff involved with supporting student sports teams.

Our current trainers include sports participation staff, sports development staff, club development staff and BUCS coordinators.
 
Unfortunately, we are unable to train students who are currently studying, and this includes students with part-time welfare-related roles. Instead, you may be interested in reading our​ University Sport and Mental Health Guidance document.

The training is open to all accommodation staff who interact with students. This can include:

• Hall Wardens/ Residential Assistants
• Customer Service Assistants
• Security staff
• Managers
• Cleaners
• Receptionists

Unfortunately, we are unable to train students who are currently studying, and this includes students with part-time welfare-related roles.

A detailed list of workshop prices can be found on our Training pages.

Online prices relating to the Look After Your Mate and Mental Health in Sport Train the Trainer courses include the first year’s annual licence fee for that academic year. Additional 20% VAT on licence fee if paying via invoice, website purchases are VAT exempt. 

You can pay by purchasing a course through the website or we can issue you with an invoice, which is payable in advance of the training course via BACS. Unfortunately, we are unable to accept payment over the phone.

Accommodation Training workshops are priced based on your needs and this is only payable via invoice.

To request an invoice please contact training@studentminds.org.uk or fill in the enquiry form.

If you are purchasing a Look After Your Mate and/or Mental Health in Sport workshop through the website, you will have instant access to your training content via your profile.

For invoice-related purchases, you need to register and create an account on the Hub and the online modules will either be added to your account or you will be sent a redeemable voucher to access your course.

If you have any questions or queries please email training@studentminds.org.uk 

The online Train the Trainer course is designed to upskill you as a staff member to become a Student Minds trainer; this means you will be able to run the student workshop on campus.

This does not allow you to train other staff to run the workshop; all staff must complete the Train the Trainer course individually to become accredited trainers. 

The online training takes place over three live modules of varying lengths, these take place via Zoom:

1. Introductions to student mental health and the role of the student accommodation sector (2-3 hours)
2. Key skills in supporting student mental health. Ideas and Action planning (2-3 hours)
3. Reflective session and Q&A (30mins)

The in-person training covers the same content, just over 2 modules instead of 3. We can come to your accommodation to deliver this option.

Depending on the group size and delivery method, Accommodation Training will take between 6 – 7 hours to complete.

Depending on the group size and delivery method, Accommodation Training will take between 6 – 7 hours to complete.

Taking part in Student Minds’ accommodation provider training is just one way in which you can better support your students’ mental health and wellbeing.

Is your organisation interested in establishing a bespoke corporate partnership with us? Are you looking to run a wellbeing week – why not include fundraising for Student Minds as an activity? 

Contact: corporate@studentminds.org.uk to find out more.